Ajaxshop.nl chooses Docdata
Enhancing the customer experience and upscaling to provide excellent fulfilment
Jack Heijkans, General Manager of Docdata Fulfilment B.V.: "We are very happy about our partnership with the great Ajaxshop.nl brand. Docdata's mission is to ensure that its partners' customers are impressed by the way in which orders are handled and everything else related to this. That means for example that all orders are delivered on time and in excellent condition, even at extremely busy times; it also means that returns are handled quickly and that consumers can choose when they want their order to be delivered. We are going to significantly extend the shipping options and the number of pick-up points for Ajaxshop.nl. Using Business Intelligence we will produce reports to give Ajaxshop.nl more insight into the process and stocks, so that Docdata will improve stock control and transparency in the supply chain. Fans will be pleasantly surprised by the way in which their orders are being fulfilled."
Frans Schoofs, Merchandise Manager Ajax: “With Ajaxshop.nl we are ready to optimise our webshop. We want to make it easy for our fans and to ensure we are always fulfilling our promises and 'excellent fulfilment' is a part of that. With Docdata we have found the right partner to achieve this, their extensive experience, expertise and smart solutions will take us to the next level. A few weeks ago Ajaxshop.nl completely re-styled its webshop and added various new functionalities which, in combination with the partnership with Docdata, will certainly help to create the ultimate customer experience.